• Beginner's Guide - How to set up the Fileflare app

  Learn how to set up quickly This guide will show you how to set up Fileflare quickly. It all comes down to 3 fundamental steps - Adding products in Shopify, uploading files & attaching those files to your Shopify products. The app works alongside Shopify's Products and Orders systemFeatured

• Migrate from other apps to Fileflare

  Migration service We can provide a migration service to help you avoid the tedious task of migrating files and setting up the app! Please get in touch. What can we migrate?: DownloaFeatured

• Checklist to ensure store is set up correctly

  1. Mark your digital products as “Digital” in Shopify This will stop the Shipping queries from showing at checkout for the customer & also stop the Shopify physical shipping emails from sending to your customers with digital file delivery. Go to your Shopify admin dashboard Go to Products Click on a product Scroll down until you see the Shipping section. Uncheck the option “This is a physical product”. (If you are using variants, you will need to open thePopular

• How to set limitations on downloads

  What plan do I need? Asset download limit – Free plan or higher Order expiration – Basic plan or higher Block fraudulent orders – Growth plan or higher Set IP address limits – Premium plan Things to note about limitations Consider using limitations wisely. Please keep in mind that sometimes customers’ internetPopular

• How to block access to the downloads

  You may want to block access to the downloads for many reasons. Maybe the customers are sharing the links with friends, maybe they have caused fraudulent activity, or maybe their order was refunded. Downloads are automatically blocked on orders that are: Cancelled Voided The Fileflare app will block access to the downloads immediately on any of the above order statuses. This is available on all plans, including the free plan. If you want to enable downloads for orders with the above conPopular

• Bulk-attach files to Shopify products using a CSV

  Which plan do I need? You will need any paid plan, starting from the Growth plan. Important instructions for the CSV All files (assets) are automatically linked to the products via the SKUs of the Shopify products. Please ensure everything is spelt correctly, otherwise, the asset will not connect to the product. Do not remove or rename the column headers in the CSV. There is a 30MB upload limit for a CSV file. Two columns to fill:Few readers

• Methods to bulk upload/add files

  There are a few methods to bulk upload files to Fileflare. I will go into more depth below: Method 1 – Connecting your own S3 server You can connect your own S3 storage server to Fileflare so that Fileflare uses it as the main storage host for your files. This allows you to control your storage costs without limitations, and securely host all of your files with your own accFew readers

• Deliver personalized digital files (attach to a single order)

  Which plan do I need? You will need any paid plan (not the free plan). The Basic plan or higher. How to deliver your personalized files to individual customers We will assume that you have already received an order that you need to personalize for your customer. Video tutorial Scroll down for a written tutorial if you want to see a step-by-step process. Step 1 – Upload the personalizeFew readers

• How to Place a Test Order

  2 Methods to place a test order to test Fileflare Method 1: Create an order This method is best most of the time unless you are testing cost amounts on orders. It works best if you are using our Digital Products delivery app. You can actually create an order within Shopify’s dashboard. This doesn’t bring you through theFew readers

• Sell downloads as a subscription

  When selling subscriptions, there are a few reasons why you would want to sell digital products alongside the subscription. Maybe your customers need a PDF guide, or maybe you want to deliver a new set of digital products each month. What do I need? A subscription app Fileflare Shopify app You will need to use the Download link bullet point list function iFew readers

• About the Email Tracking feature

  Email Tracking is a unique feature that other digital download apps don’t have on Shopify. You can find this feature on the “Order” pages. If you go to the app go to “Orders” click on an order scroll down to Email Tracking. What plan do I need? You will need the Growth plan or higher to unlock Email Tracking. Reasons why it’s helpful Some reasons why Email Tracking is helpful are: Some customers claim they have not received the email aFew readers

• Enable/disable the download button & page or show a bullet list of links

  The download button & page / Bullet point list of links You can easily switch between delivering downloads with two different styles: Displays aFew readers

• How to set up codes or license keys

  Currently, Fileflare doesn’t have an in-built license key function. We are working hard on getting it done, but it isn’t ready yet. We do have a workaround, though! How to enable license keys with Fileflare for digital products So the rundown on how this works is: Use Fileflare for digital product delivery with file protection Use Selling Codes (https://apps.shopiFew readers

• How to translate the email text language for each country dynamically

  If you are looking to translate the download email that is sent to customers, you will need to add the downloads to the Shopify Order Confirmation email, and then use Shopify's app to translate those emails. It's not currently possible to deliver multiple languages using the Fileflare email system, but you can do it with Shopify's! How to set up The process is simple, all you need to do is: 1. Add the download details to Shopify's order confirmation email To add the Fileflare download dFew readers

• Automatically fulfil digital products in Shopify orders

  You can automatically mark digital products as fulfilled in your Shopify orders as long as the products are set up correctly.Few readers

• How to automatically fulfil digital products in Shopify orders without delivering files

  This guide will show you exactly how to automatically fulfil the product in the shopify order without delivering any files to your customers. This is useful for stores who are selling a subscription product or a digital product that has no files to deliver.Few readers