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Automatically fulfil digital products in Shopify orders

You can automatically mark digital products as fulfilled in your Shopify orders as long as the products are set up correctly. You can do this with and without delivering files.


Fulfilling will only take place when:
At least one digital delivery method is enabled e.g. email, checkout pages, or customer accounts.
The Shopify products are marked as digital
One or more assets are attached to the Shopify product

All three need to be set for a digital product to be marked as fulfilled in the Shopify orders.

Fulfilling digital products without delivering files

It's possible to fulfil the digital products without delivering files to customers. You will just need to make sure that you unlock and enable the customer account downloads feature, but do not place the code in the theme file.

See our guide on how to set this up.

Updated on: 31/05/2024

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