You can automatically mark digital products as fulfilled in your Shopify orders as long as the products are set up correctly.

Rules

Fulfilling will only take place when:

At least one digital delivery method is enabled e.g. email, checkout pages, or customer accounts.
The Shopify products or variants are marked as digital
Assets are attached to the Shopify product
Must have "Paid" payment status
If the Fraud feature is enabled, and the order is not detected as fraudulent
If the digital product is available at the store location is was ordered from
At least one delivery method is enabled

Visit the guide linked below to learn more.

Why are my digital products not fulfilling in Shopify? See checklist

Fulfilling digital products without delivering files

Read our guide on how to fulfil digital products without delivering assets.

Updated on: 03/12/2024