You can automatically mark digital products as fulfilled in your Shopify orders as long as the products are set up correctly.

What does "fulfilling" mean? In Shopify, fulfilment typically involves adding shipping tracking numbers for physical products. However, with digital products, there’s no shipping required. That’s where Fileflare steps in—our software seamlessly automates the process by marking digital line items as fulfilled in your admin panel. This effortlessly finalises your orders, saving you time and eliminating manual work.

Rules to mark as fulfilled

Marking digital products as fulfilled in your Shopify admin will only take place when:

At least one delivery method is enabled in Filefare - email, checkout pages, or customer accounts
The Shopify products or variants are marked as digital
There must be assets attached to the Shopify product or variant inside Fileflare
The order must have the "Paid" payment status
If the Fraud feature is enabled, the order must not be detected as fraudulent
If the digital product is available at the store location it was ordered from

Why are my digital products not fulfilling in Shopify? See checklist

Fulfilling digital products without delivering files

Read our guide on how to fulfil digital products without delivering assets.

Updated on: 28/03/2025