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How to automatically fulfil digital products in Shopify orders without delivering files

This guide will show you exactly how to automatically fulfil the product in the shopify order without delivering any files to your customers. This is useful for stores who are selling a subscription product or a digital product that has no files to deliver.

Shopify recently released an update where Shopify apps are not allowed to mark digital items as fulfilled if the order is assigned to a location owned by another Shopify app.

If you have multiple locations that are owned by different Shopify apps, you will need to create a location just for Fileflare to deliver digital products. Fileflare will only be allowed to automatically mark the line items as fulfilled if they have their own location that only Fileflare uses. They do not provide us with information about which app owns the location for privacy reasons. If you see that there are unexplainable unfulfilled items, this could be why. Please investigate to see if those orders are assigned to a location owned by another Shopify app. More information.

See our written guide here

Updated on: 20/06/2025

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