Articles on: Troubleshooting

Update permissions for customer account downloads

Please log into your Shopify store and then log into Fileflare. You will be presented with a Shopify message informing you to accept new permissions. Click the "Update" button to update the permissions and then the downloads will now be viewable in the customer accounts. This is all that needs to be done.

These new permissions are crucial for Shopify's new improved API versions.

Updated on: 19/09/2024

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