Articles on: Troubleshooting

There is an order missing from my order list

If there is an order missing from your Orders page, then please contact us and we will initate an order sync. This is very rare, but sometimes Shopify's system can have issues and outages. There could be a chance that there was a missed order. But not a problem, because we can sync it in easily!

Contact us using the chatbox.

Updated on: 15/12/2023

Was this article helpful?

Share your feedback


Thank you!