"Link expired" message on the Order Status page

If you get customers asking about this message shown above, it's shown by Shopify to inform your customers to log in to access the data on their Order Status page. It is not Fileflare. The "Link expired" message is to inform them that the Order Status page link has expired and they need to log into their customer account to see the app blocks, such as the Fileflare downloads.

I can confirm that the link expired message is not Fileflare, it's Shopify, and it refers to the link of the order status page. This must be a new data protection feature to expire the order status page links and enforce customers to log in to see their data.

Updated on: 08/06/2025