The best way to disable Fileflare is to disable all delivery methods.

Delivery methods:

Fileflare download emails

Learn how to disable them.

1. Load up the Fileflare app via your Shopify store “Apps” page, then go to the "Settings" page.
2. Go to "Emails"

Checkout Thank you and Order status pages

You can go to your Shopify admin > Checkout > customise checkout. Here is where you can make sure that the app blocks are removed.

Customer account delivery

Learn how to remove them.

Shopify order confirmation email

You can disable this by going to your Shopify admin and searching "Fileflare" and ensuring that it doesn't have any Fileflare code added.

Shopify order confirmation email

It's possible for a merchant to add customisations to their Shopify order confirmation email. If you have added the Fileflare code to this email tempalte, then you can remove it easily.

Go to Shopify settings

Go to "Notifications"

Go to "Customer notifications"

Go to "Order confirmation"

Click "Edit code"

Find the code that includes "Fileflare". It will look similar to this:

<!-- BEGIN Fileflare code -->

{%- assign has_digital_product = false -%}

{%- for item in line_items -%}

{%- if item.requires_shipping == false -%}

{%- assign has_digital_product = true -%}

{%- break -%}

{%- endif -%}

{%- endfor -%}

{%- if has_digital_product -%}

<table class="button main-action-cell">

<tr>

<td class="button__cell">

<a href="https://www.storedomain.com/apps/digital-downloads/email-downloads/{{ id }}" class="button__text">Download your files</a>

</td>

</tr>

</table>

{%- endif -%}

<!-- END Fileflare code -->

Updated on: 24/08/2025