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Shopify Legacy checkout users

This guide is only for merchants using the old Legacy checkouts. Ignore this if you are using the new checkouts. You can see if you are using Legacy by going to your Shopify admin > Settings > Checkouts. Shopify will have a notice here informing you that you need to upgrade.

Notice for Legacy Shopify Checkout users



This does not apply to merchants who are using the New Shopify Checkout Extensibility checkouts. If you are using Legacy checkouts, please read this guide.

Fileflare, and all other Shopify apps are now not be allowed to integrate with your Legacy checkouts from the 20th January 2025. To enable downloads on the checkout pages on or after this date, you must upgrade your Shopify checkouts to Shopify's new checkouts (Checkout Extensibility).

Shopify have now deprecated the use of ScriptTags on Legacy checkout pages. Script tags are how apps were able to add content to Legacy checkout pages. This move by Shopify is to get all merchants migrated over to their new checkouts. Existing ScriptTags will continue to work until August 28, 2025 for Plus shops, and until a later date yet to be announced for non-Plus.

If any changes are made to your checkout settings in Fileflare, Shopify will delete the existing script tags, and then you must upgrade to the new checkouts to re-enable Fileflare's checkout downloads. Shopify has completely blocked apps from re-enabling anything on the Legacy checkouts. Please use the new Shopify checkouts.

Existing Fileflare Legacy checkout users:


If you have already added the Fileflare checkout downloads on Legacy checkouts before January 20th 2025, then your script tags (checkout downloads) will continue to work for the time being until Shopify delete them. If you make any checkout changes in Fileflare, Shopify will also delete them and Fileflare will not be allowed to re-enable them. If this happens, you must upgrade your Shopify checkouts to the new checkouts to enable downloads on your checkout pages.

How to upgrade to Shopify's new checkouts



Go to your Shopify store admin
Go to Settings
Go to Checkouts
If you are using Legacy checkouts, you will see a notice informing you that you need to upgrade. Follow the instructions to upgrade
In the new template, add the Fileflare app blocks to the Thank You and Order Status page - view guide
Publish the new checkout template



More information from Shopify:


Shopify screenshot:


Resources:
Learn more from Shopify about script tags and why they are blocked.
Shopify's Checkout Extensibility

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Updated on: 07/02/2025

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