Please ensure that you are using the New Shopify checkouts, not the Legacy checkouts. Shopify has halted the ability for Shopify apps to integrate with old Legacy checkouts. Learn more.

Am I using the New or Legacy checkouts?

You can easily check to see if you are using the new checkouts by going to your Shopify admin > Settings > Checkout. If you are using the old Legacy checkouts, you should see a banner saying to upgrade on that page. Below is a comparison of the Legacy and New Order Status pages:

Enabling downloads on Shopify's New checkout pages (Checkout Extensibility)

Written guide

Go to your Shopify admin
Go to "Settings"
"Checkout"
Click the "Customize" button



Next, you need to add the app to both of these pages:

Thank you - the page that appears directly after an order is placed
Order status - the page that appears when clicking the "View order details" button from Shopify's order confirmation, or from within the Shopify admin



Go to "Sections" in the top-left, then select the "Add app block" button at the bottom



Select the Fileflare block & place it on your page

Please follow this step for both the Thank You page and the Order Status page. This is important if you have enabled the download details inside Shopify's order confirmation email.



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Updated on: 11/02/2025