How to replace/update a file (upload new versions)
What plan do I need? The "Update & notify customers" feature is available on the Basic plan or higher. (optional) The "Email template customisation" fePopularHow to deliver external URLs (links)
There are two types of assets that you can deliver to customers using Fileflare: Uploaded files URL assets As you can see below, each asset has a coloured bubble explaining which type of asset it is: (https://storage.crisp.chat/users/helpdesk/website/-/d/b/4/a/db4a9697516c4000/screenshot-2025-07-18-at-14442k6jtho.png =676xauto) Uploaded files It's really straightforward; just simply upload a file from your device and it appears as an uploaded asset on the Assets page. URL assetsFew readersDownload all files in one go
If you want to download all your files from Fileflare, you have two options. Technical challenges make it difficult to do this from the user interface, so here are your options: Use the API to connect and downloaFew readersHow to upload files or add links
Uploading files in Fileflare Method 1: Go to the Fileflare app Go to "Assets" Click the "Upload assets" button Method 2: Go to Fileflare app Go to "Products" Click on a product Upload files directly to the product Alternative methods Alternative method 1: HeftySend.com/fileflare You can use HeftySend.com to upload files using their uploader via our APFew readers