How to replace/update a file (upload new versions)
What plan do I need? The Update file feature is available on the Basic plan or higher. (optional) The "Email template customisation" feature is available on the Growth plan or higher. How to update the file Simply go to the file page in Fileflare. Update the file using the "Replace" button. Notifying previous customers There are two ways to update files andPopularHow to deliver external URLs (links)
There are two types of assets that you can deliver to customers using Fileflare: Uploaded files URL assets As you can see below, each asset has a coloured bubble explaining which type of asset it is: (https://storage.crisp.chat/users/helpdesk/website/-/d/b/4/a/db4a9697516c4000/screenshot-2025-07-18-at-14442k6jtho.png =676xauto) Uploaded files It's really straightforward; just simply upload a file from your device and it appears as an uploaded asset on the Assets page. URL assetsFew readersDownload all files in one go
If you want to download all your files from Fileflare, you have two options. Technical challenges make it difficult to do this from the user interface, so here are your options: Alternatively, a quicker way to doFew readersHow to upload files or add links
Uploading files in Fileflare Method 1: Go to the Fileflare app Go to "Assets" Click the "Upload assets" button Method 2: Go to Fileflare app Go to "Products" Click on a product Upload files directly to the product Alternative methods Alternative method 1: HeftySend.com/fileflare You can use HeftySend.com to upload files using their uploader via our APFew readersHow to sync Shopify products into Fileflare
When you first install Fileflare, it will load all of your current shopify products into our system so that you can attach files to them. When you create products or variants, they will always load into Fileflare automatically. But if you make any changes to those products, such as the product name, they will not automatically update in Fileflare unless an order is placed or you press the "Sync product" button. For example, if you change a product name, it will automatically update when someonFew readers