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How to change the text & language

To dynamically change the download email content for multiple languages, see this guide.


What plan do I need?


There are a few locations that your customers see when delivering downloads. All of these are customisable to your own language:


  • The checkout page download box for the Thank You page and the Order Status page
  • The download button
  • Email template customisation
  • Limitation pages


How to customise the language of text for your customers


1. Customising the checkout page download box


The download box shows on the checkout Order Status & Thank you page.


Go to the Checkout settings. Here, you can change the text for these options:


  • Download button text
  • Download box title
  • Download box extra text



2. Customising the email template text


You will need the Growth plan to unlock the email template customisation.


Again, it’s really easy to customise the email templates and add your own language. Once you have the Growth plan or higher, you can go to:


  1. Settings
  2. Then go to Edit email templates


Here, you can customise the templates to say anything you want and in any language. The normal template that goes with every order is called the “Fulfilment template”.


3. Limitation page customisation


You can customise the limitation page text for when your customers reach a limitation.


Go to Global limitations page and add your own text in any language you choose



4. Customise the download page content


Customise the download page text by going to the Checkout settings.


Here you can change the text for:

  • Order heading
  • Additional downloads
  • Order description
  • Counter text



Current text that cannot be translated, but can be hidden:

The below can be hidden by adding these custom CSS snippets to your base.css file.


Updated on: 02/04/2025

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