To dynamically change the download email content for multiple languages, see this guide.

What plan do I need?

There are a few locations that your customers see when delivering downloads. All of these are customisable to your own language:

The checkout page download box for the Thank You page and the Order Status page
The download button
Email template customisation
Limitation pages

How to customise the language of text for your customers

1. Customising the checkout page download box

The download box shows on the checkout Order Status & Thank you page.

Go to the Checkout settings. Here, you can change the text for these options:

Download button text
Download box title
Download box extra text

2. Customising the email template text

You will need the Growth plan to unlock the email template customisation.

Again, it’s really easy to customise the email templates and add your own language. Once you have the Growth plan or higher, you can go to:

Settings
Then go to Edit email templates


Here, you can customise the templates to say anything you want and in any language. The normal template that goes with every order is called the “Fulfilment template”.

3. Limitation page customisation

You can customise the limitation page text for when your customers reach a limitation.

Go to Global limitations page and add your own text in any language you choose

4. Customise the download page content

Customise the download page text by going to the Checkout settings.

Here you can change the text for:
Order heading
Additional downloads
Order description
Counter text

Current text that cannot be translated, but can be hidden:

The below can be hidden by adding these custom CSS snippets to your base.css file.
Date - View guide to hide this
"View assets" and "Close" text - View guide to hide this

Updated on: 02/04/2025