Deactivate all download links

If you're looking into deactivate all download links, you can find out how to do it below:

1. Go to Settings
2. Go to "Global limitations"
3. Set a minus value in the "Order expiry" box. E.g. -1. This will make all download links expired.

You can customise this text message for customers by scrolling down on the Global limitations page and changing the message.

Deactivate delivery options

If you are just looking to deactivate the delivery methods, you can follow the steps below:

• Checkout links - go to your Shopify checkout editor and remove the app block from the Thank You and Order Status page.
• Customer accounts - If using Legacy accounts, you will need to go to your code to remove it from your theme. If using New accounts, you can go to the checkout editor in Shopify and remove the app blocks.
• Download emails - Go to Fileflare > Settings > Emails > disable the email delivery.

Updated on: 18/07/2025