What are the Fileflare download emails?

The Fileflare order download emails are the emails that get sent from the Fileflare app to your customers after they place an order, which include the download links. These are enabled by default on all plans. They are separate from Shopify’s emails.

If you are interested, you can include a download button or link inside the Shopify Order Confirmation email (you will need the Basic plan for this to work) - view guide.

1. Go to "Settings" in Fileflare

Load up the Fileflare app via your Shopify store “Apps” page, then go to the "Settings" page.

2. Go to "Additional settings", then enable this feature

Enable the setting square shown in the red square in the image below, then click on the "Save" button. This will stop all the digital download emails from being sent from Fileflare.

This does not stop the Shopify order confirmation emails from being sent by Shopify, it only stops the download emails from Fileflare.

Updated on: 09/02/2024