Enable customer account downloads
If you are not comfortable with making these adjustments, please contact our support and we are more than happy to do this for you. It would require us to send you a collaborator request to access your store.
You will need the Premium plan to unlock the customer account download feature.
It's possible to deliver downloads in the New and Classic Customer Accounts, but here are the differences:
In the Classic Accounts, you can deliver downloads on the Main account page, and the Order page.
In the New Accounts, you are limited to only showing downloads on the Order Status page because Shopfy has not released functionality for apps to integrate until Dec 2024.
We would recommend using the Classic Customer Accounts so that you can utilise full functionality from Shopify apps. They are also much more professional and presentable by being integrated on your store, unlike the New Customer Accounts. Learn about the difference in Shopify's guide.
What plan do I need?
You will need the Premium plan to unlock the customer account download feature.
New or Classic Customer Accounts?
It's possible to deliver downloads in the New and Classic Customer Accounts, but here are the differences:
In the Classic Accounts, you can deliver downloads on the Main account page, and the Order page.
In the New Accounts, you are limited to only showing downloads on the Order Status page because Shopfy has not released functionality for apps to integrate until Dec 2024.
We would recommend using the Classic Customer Accounts so that you can utilise full functionality from Shopify apps. They are also much more professional and presentable by being integrated on your store, unlike the New Customer Accounts. Learn about the difference in Shopify's guide.
Display downloads in the Classic Customer Accounts - Go to Guide
Display downloads in the New Customer Accounts - Go to Guide
Updated on: 04/10/2024
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